Terms of service

1. Introduction
Welcome to iBright Whitening. These Terms and Conditions "Terms" govern your use of our website and services, including the purchase of our teeth whitening products. By accessing our website and purchasing our products, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

2. Eligibility
To purchase products or use our services, you must be at least 18 years old or have parental consent. By placing an order, you confirm that you meet this requirement.

3. Products and Services
Our teeth whitening products are designed for cosmetic purposes and are not intended to diagnose, treat, cure, or prevent any medical condition. Individual results may vary, and we do not guarantee specific outcomes. Always follow the instructions provided with our products.

4. Orders and Payments

• All prices are listed in Australian dollars (AUD) and include applicable taxes unless stated otherwise.

• We reserve the right to modify product pricing at any time without prior notice.

• Payment must be made in full at the time of purchase using our approved payment methods.

• We reserve the right to cancel or refuse any order at our discretion.

5. Shipping and Delivery

• We process orders within 3 business days. Delivery times vary depending on location.

• Shipping fees, where applicable, will be clearly outlined at checkout.

• We are not responsible for delays caused by postal services or other external factors.

6. Returns and Refunds

• Due to hygiene reasons, we do not accept returns of opened or used products.

• If you receive a defective or incorrect item, you must notify us within 7 days of delivery to arrange for a replacement or refund.

• Refunds are issued at our discretion and processed within 14 business days.

7. Limitation of Liability

• We are not liable for any allergic reactions, sensitivity, or adverse effects resulting from the use of our products. Always conduct a patch test before full use.